General Questions
Frequently Asked Questions
What is Tool Hire?
Tool Hire is an online platform that connects people who need tools with those who have tools available for rent. Whether you’re a DIY enthusiast, a tradesperson, or a business owner, Tool Hire makes it easy to rent tools and equipment locally.
How does Tool Hire work?
- For Renters: Browse tools, select what you need, book, and pick them up or get them delivered.
- For Owners: List your tools, set prices and availability, and start earning when someone rents them.
Where is Tool Hire available?
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Tool Hire currently operates across Australia, with plans to expand in the future.
What types of tools can I rent?
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You can find everything from power tools and hand tools to heavy machinery and specialty equipment. If you need it for a project, chances are someone on Tool Hire has it!
For Tool Owners
Frequently Asked Questions
How do I list my tools for rent?
Simply create an account, add details about your tool (photos, description, rental price), and publish your listing. Your tool will then be available for renters in your area.
How much money can I earn?
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Earnings vary based on demand, but many users make between $250 and $600 per week renting out their tools.
How do I get paid?
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Tool Hire processes all transactions securely through PayPal, ensuring instant payments when your tool is rented.
What if my tool gets damaged?
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We offer multiple layers of protection:
- Bond System – You can set a bond amount that is pre-authorized from the renter’s payment. If damage occurs, this can be used for repairs.
- Item Guarantee – Optional coverage for up to $1,000 for added peace of mind.
Can I list multiple tools?
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Yes! There’s no limit to how many tools you can list. The more you list, the more you can earn.
For Renters
Frequently Asked Questions
How do I rent a tool?
- Sign up and search for tools in your area.
- Select the tool, choose the rental period, and book online.
- Pick up the tool or arrange delivery (if available).
- Use the tool for your project and return it on time.
How much does it cost to rent a tool?
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Prices vary depending on the tool, rental duration, and owner’s pricing. You can compare options and choose what fits your budget.
Can I rent tools for long-term projects?
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Yes! Many owners offer flexible rental periods, from one day to several weeks or months.
Do I need insurance to rent a tool?
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No, but we recommend handling all rented tools responsibly. If any issues arise, our bond system and item guarantee provide security for both parties.
What if a tool is not returned on time?
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Late returns may result in additional charges. Renters are responsible for returning tools on time as per the agreed rental terms.
Security & Payments
Frequently Asked Questions
Is Tool Hire safe?
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Yes! We prioritize security with the following:
- PayPal payments for instant and secure transactions.
- SSL encryption to protect your personal and financial data.
- Tool protection policies, including bonds and item guarantees.
Can I cancel my booking?
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Cancellations depend on the tool owner’s policy. Some may allow refunds, while others may charge a cancellation fee.
How do I contact Tool Hire for support?
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For any questions or concerns, visit our Contact Us page or reach out via email or phone.